Privacy Policy

what our customers have to say

Your feedback fuels our passion! We’re grateful for your honest insights—they help us grow and serve you even better.

"From the very beginning, working with Hyxa Connect was a seamless experience. Their professionalism and deep market knowledge stood out immediately. Luke and the Hyxa team were not only highly efficient but also completely focused on achieving the best possible outcome for us. Truly an outstanding service!"

Peter Peterson, Williams & Sons PROPERTIES

"From the very start, it was clear we were working with a highly professional team. After years of trying to define what sets our company apart, they nailed it. Their genuine care and commitment to excellence shone through, and the results have been nothing short of outstanding."

Laura Morrison, CloveR Alliance

"The team at Hyxa Connect are true forward-thinkers! From start to finish, they were approachable, professional, and made the entire process seamless. If you’re looking for a creative and marketing agency, we wholeheartedly recommend Hyxa Connect Ltd."

Jon Atkinson, SoUTHCOAST GROUP

Terms & Conditions

This Privacy Policy explains how Hyxa Connect Ltd collects, uses, maintains, and protects information from users (“User” or “you”) of the www.hyxaconnect.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Hyxa Connect Ltd.

By using this Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect
Personal Identification Information
We may collect personal identification information from Users in several ways, including when Users visit our Site, subscribe to our newsletter, fill out a form, or interact with other features we provide. The personal information we collect may include:

Name
Email address
Phone number

We only collect personal data when you voluntarily submit it to us. You may refuse to provide personal data, but this might limit your ability to use certain features of the Site.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include:

Browser type and version
Operating system
IP address
Referring website
Technical details about your connection, such as Internet Service Provider

Cookies
Our Site uses cookies to enhance User experience. Cookies are small files placed on your device to store information and improve functionality.

Cookies We Use:
_lfuuid: Allows tracking visitor behavior anonymously until identified via form submission.
Your Options: You can modify your browser settings to refuse cookies or notify you when cookies are being used. However, some Site features may not function properly without cookies.

2. Legal Basis for Processing Data
Under the UK GDPR, we rely on the following legal grounds for processing personal data:

Consent: When you voluntarily provide your information (e.g., subscribing to newsletters).
Legitimate Interests: For improving our services and Site functionality.

3. How We Use Your Information
We collect and use Users’ personal information for the following purposes:

To Improve Our Site:

Continuously refine and enhance our offerings based on User feedback and behavior.

To Send Periodic Communications:

If you opt into our mailing list, we may send you updates, promotions, and related content. You can unsubscribe at any time by following the instructions included in each email.

4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When data is no longer needed, it is securely deleted.

5. Your Rights Under UK GDPR
As a User, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your personal data (“right to be forgotten”).
Data Portability: Request to receive your data in a structured format for transfer to another provider.
Restriction of Processing: Request limited use of your data.
Objection: Object to data processing based on legitimate interests.
Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at hello@hyxaconnect.com.

6. How We Protect Your Information
We implement robust security measures, including:

Secure servers
Encryption of sensitive data
Firewalls and anti-virus software

While we strive to protect your data, no system is entirely secure. We encourage Users to take precautions, such as using strong passwords.

7. Sharing Your Information
We do not sell, trade, or rent personal identification information to others. However, we may share information with trusted third parties for limited purposes, such as:

Email delivery services
Analytical tools for improving Site functionality

We ensure that all third parties comply with data protection regulations.

8. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies. We encourage Users to read the privacy policies of any third-party websites they visit.

9. International Data Transfers
If we transfer your data outside the UK, we will ensure adequate safeguards are in place, such as standard contractual clauses approved under UK GDPR.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date below. Your continued use of the Site signifies acceptance of any changes.

Last Updated: December 2024

11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us here.

WHO WE ARE?

We are innovators, and innovation fuels every aspect of what we do.

From leveraging cutting-edge technology to refining processes and collaborating with industry trailblazers, we’re dedicated to bringing bold ideas to life. Supporting people and their businesses with creativity and ingenuity is at the core of our mission.

Innovators

Innovation is embedded in our vision. We are committed to developing forward-thinking ideas and cutting-edge communication technology solutions to elevate your business.

improvERS

We embrace change by implementing, testing, and communicating transformative ways of working. Our methods challenge the norm, radically reshaping organizational cultures, attitudes, and performance.

Modern Thinkers

In a world of evolving challenges, we believe in staying ahead. Our team thrives on adopting fresh perspectives, asking bold questions, and committing to continuous improvement to meet the unexpected.

Open-Minders

Our open-minded and reflective approach allows us to tailor solutions to the unique needs of every business we serve, ensuring relevance and impact in every context.

Connecting Everything (and Everyone)

Our mission is simple: to inspire, educate, and empower you to transform your business. At HYXA Connect, we believe that true success comes from seamless connections—between ideas, people, and opportunities.

15+

Years

We have evolved into a leading creative design agency, proudly based in Southampton, Hampshire, UK.

2580+

DESIGNS

We specialize in providing comprehensive graphic design services for small to medium-sized businesses in both the private and public sectors.

460+

PROJECTS

We take pride in crafting creative brands and distinctive logo identities, consistently pushing boundaries to exceed your expectations.

425+

CUSTOMERS

Our services span brand development, print design, web design, exhibitions and events, as well as advertising and marketing - everything you need to elevate your brand.

Ready to Get Started?

Sometimes in business, you know there’s a peak waiting to be conquered, even if it’s hidden in the mist. Together, we’ll help you find it. The journey will be exhilarating, and the goals you achieve will bring the satisfaction of standing tall on the highest summit.